Clear terms for a trusted HR platform.Built for responsible workforce operations.

2. Acceptance of Terms

By accessing or using ENNXA, creating an account, signing in to the web platform or mobile app, submitting data, or using any related service, you agree to comply with these Terms. If you use ENNXA on behalf of a company or organization, you represent that you are authorized to bind that organization to these Terms.

If you do not agree with these Terms, you must not access or use the ENNXA platform or related services.

3. Eligibility and Authorized Use

ENNXA is intended for business, corporate, and organizational HR operations. Access may be granted to customer administrators, HR teams, managers, employees, and approved service users. Users must access the platform only for legitimate workforce, HR, payroll, attendance, reporting, administration, or support purposes authorized by the customer organization.

Users may not access ENNXA if they are prohibited from doing so under applicable law, employment policy, customer instructions, or account permission rules.

4. User Accounts and Security

Users are responsible for keeping login credentials, passwords, access tokens, devices, and authentication methods secure. Account access must not be shared, sold, transferred, or used by unauthorized persons.

• Use strong and confidential credentials.
• Notify your organization administrator or ENNXA support if you suspect unauthorized access.
• Log out from shared or unmanaged devices after use.
• Use only approved devices, browsers, and app versions when required by the customer organization.

ENNXA may apply reasonable security measures such as access controls, rate limits, session controls, audit logging, and account verification to protect the platform and customer data.

5. User Responsibilities

Users must provide accurate information, follow customer policies, respect confidentiality, and use ENNXA only for authorized business purposes. Users must not intentionally submit false attendance records, manipulate approvals, misuse employee information, bypass controls, interfere with platform security, or perform actions outside their assigned permissions.

6. Client (Company) Responsibilities

Each customer company is responsible for configuring its ENNXA environment, assigning user roles, approving administrators, defining HR workflows, maintaining lawful employment records, and ensuring that its use of ENNXA complies with applicable labor, payroll, privacy, tax, accounting, and employment laws.

• Maintain accurate employee, attendance, payroll, and policy data.
• Obtain any required employee notices, consents, or legal bases for processing HR data.
• Control which users can access sensitive HR, payroll, document, location, or attendance information.
• Review configuration settings, integrations, reports, and exported data before operational use.

7. Employee and HR Data Handling

ENNXA processes HR data to provide platform functionality requested by the customer, including employee records, attendance data, leave requests, payroll-related workflows, approvals, notifications, documents, device logs, and reports. In most deployments, the customer company acts as the controller or primary decision maker for employee data, and ENNXA acts as a service provider or processor.

ENNXA will process customer and employee data in accordance with customer instructions, applicable agreements, platform settings, and applicable law. Data exports, reports, and integrations should be reviewed by the customer before being used for employment, payroll, disciplinary, or compliance decisions.

8. Privacy and Data Protection

ENNXA handles personal data in accordance with its Privacy Policy and any applicable contractual data protection terms. The Privacy Policy explains what information may be collected, how it may be used, retention practices, sharing with service providers, security safeguards, and user rights.

Read the ENNXA Privacy Policy at https://ennxa.com/privacy-policy/.

9. Acceptable Use Policy

Users and customers must not use ENNXA to:

• Violate applicable laws, employment rules, privacy obligations, or third-party rights.
• Upload malicious code, attempt unauthorized access, probe systems, or disrupt service operations.
• Reverse engineer, copy, scrape, resell, or misuse the platform except as permitted by law or contract.
• Submit unlawful, defamatory, discriminatory, abusive, deceptive, or harmful content.
• Misrepresent identity, employment status, attendance, approvals, payroll data, or authorization level.
• Use automated tools in a way that harms security, availability, monitoring, or other customers.

10. Intellectual Property Rights

ENNXA and its licensors retain all rights, title, and interest in the platform, software, website, mobile app, user interface, workflows, documentation, designs, trademarks, logos, source code, object code, technology, and related intellectual property. Customers and users receive only a limited, non-exclusive, non-transferable right to access and use ENNXA for authorized business purposes during the applicable subscription or service term.

Customer data remains owned by the customer or its rightful owner. ENNXA may use aggregated or de-identified operational information to improve reliability, security, analytics, and product quality, provided it does not identify a customer, employee, or individual.

11. Service Availability and Maintenance

ENNXA aims to provide reliable access to the platform, but service availability may be affected by planned maintenance, emergency maintenance, internet issues, hosting providers, third-party services, customer configurations, device connectivity, integrations, or events outside ENNXA's reasonable control.

ENNXA may perform updates, patches, infrastructure changes, security improvements, or maintenance to protect and improve the service. Where practical, ENNXA may provide notice for scheduled maintenance that materially affects access.

12. Subscription and Payments (If Applicable)

Paid access to ENNXA may be governed by an order form, proposal, subscription plan, invoice, or written agreement. Fees, billing cycles, taxes, included modules, user limits, implementation services, renewal terms, and payment obligations will be as stated in the applicable commercial agreement.

Unless otherwise agreed in writing, fees are non-refundable once services have been provided or a billing period has started. Late payments may result in delayed implementation, restricted access, suspension, or termination in accordance with the applicable agreement and law.

13. Limitation of Liability

To the maximum extent permitted by applicable law, ENNXA will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, revenue, goodwill, business opportunity, data, or business interruption, even if ENNXA has been advised of the possibility of such damages.

ENNXA is not responsible for customer decisions, employment actions, payroll calculations, legal compliance outcomes, or disciplinary actions made using platform data where those decisions depend on customer configuration, customer data accuracy, employment policies, legal interpretation, or third-party systems.

14. Account Suspension and Termination

ENNXA or the customer organization may suspend or terminate access when reasonably necessary to protect security, comply with law, enforce these Terms, respond to non-payment, prevent misuse, or follow customer administrator instructions. Employees should contact their employer or organization administrator for account access, role changes, or deletion requests related to employer-managed accounts.

15. Service Modifications

ENNXA may update, improve, replace, add, or remove features, integrations, interfaces, reports, modules, and workflows from time to time. ENNXA will use reasonable efforts to avoid materially reducing core paid functionality during an active subscription term, subject to security, legal, technical, or third-party dependency requirements.

16. Changes to Terms

ENNXA may update these Terms to reflect service changes, legal requirements, security practices, or operational improvements. The updated version will be posted on this page with a revised Last Updated date. Continued use of ENNXA after updated Terms become effective means you accept the revised Terms.

17. Governing Law and Dispute Resolution

Unless a separate written agreement states otherwise, these Terms are governed by the laws of Egypt, without regard to conflict of law principles. The parties will first attempt to resolve disputes in good faith through commercial discussion. If a dispute cannot be resolved informally, it will be handled by the competent courts or dispute resolution forum agreed between ENNXA and the customer, or otherwise as required by applicable law.

18. Contact Information

For questions about these Terms, SaaS agreements, account access, privacy, data handling, or support, contact ENNXA at sales@ennxa.com.